About Us
| Return Policy Your satisfaction is our top priority and we want you to be completely satisfied with your purchase. PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. It's important that any damage is noted immediately before the driver leaves otherwise the carrier's insurance policy may not cover the damage/loss. If the package and item are visibly damaged, refuse the shipment and do not sign for the delivery. Please make any notations on the Bill of Lading (delivery receipt). If you are not satisfied with your purchase - you can return or exchange the item within 7 days of receipt. All items properly returned are eligible for a refund. We will credit you for the total purchase price, upon receipt of the item. Return shipping costs will be at the customer's expense. Request an RMA (Return Merchandise Authorization). Please e-mail our returns department or contact customer service at 1 800-472-7432 to receive an RMA number and return instructions. Our customer service hours are Monday through Friday, 9am to 5pm Eastern Time. A restocking charge may apply to specifically noted items. Certain orders cannot be returned due to their uniqueness and personalization to your specific request. |
| Privacy policy We are especially sensitive to the privacy and security of our customers' information. We realize that you don't like spam and we don't like it either. From time to time we may send you special offers and freebies. however you are welcome to opt out and will be removed if you choose to do so. We use the latest SSL encryption technology to secure your order and personal information. We are hosted by Yahoo Stores and therefore offer the most advanced security precautions for ordering online. Credit card information is only transmitted securely to our secure Yahoo servers and is not stored on our servers. |
Shipping Information
We use UPS to ship its products to you. International shipments are subject to local customs, duties and taxes. Please consult
with your local UPS office to understand the fees that may be due. ALL PACKAGES SHIPPED REQUIRE SIGNATURE UPON
DELIVERY. Raindrop Advertising e-commerce ordering system will automatically charge your credit card at the time you place
your order to insure funds. 30 Days Money Back Guarantee starts from point of purchase for all orders shipped within 2-3 days of
order placed. However, for backorder items even though you may be charged before your item ships, you do have a full 30 Day
Money Back Guarantee from the day you receive your item for all backorder items.
Shipping Option:
Regular 5-7 day shipping (depending on availability of product)
deliver time - bet 12:00-5:00pm
Priority Overnight (depending on availability of product) deliver time - bet 10:30-12:00pm Priority overnight does not apply to
some locations please check with UPS to see if your location is offered with this option.
Saturday Delivery deliver time - bet 12:00-4:30pm Does not apply to some locations please check with UPS to see if your
location is offered with this option.
First Overnight for (depending on availability of product) deliver time - bet 8:30-10:00am First overnight DOES NOT APPLY to
all locations please check with UPS.com to see if your location is offered with this option.
International Customer is responsible for DUTY/TAX upon delivery. Charges not met at the time of delivery will be charged
additional to customer at a later date.
Military Base Delivery This option is only for Military Base delivery ONLY. Address with APO AP, FP, AE, AA ONLY. Delivery
time could range from 1 to 3 weeks depending on your location.
If incorrect shipping option has been applied to the order placed adjustments on your shipping cost will be made accordingly.
(Please be advised US TERRITORY OUTSIDE of 50 states are considered International Shipping.)
All packages shipped from Raindrop are insured for the purchase price through transit. Once the package is signed for and
received, its contents are no longer insured. All shipments require a signature.
Availability of product or Holiday Season may delay shipping time. Please contact us at 800-472-7432 if you have a sensitive
delivery time for the gift.
Customers request for re-routing services are subjected to additional $10.00-15.00 charge, that will be reflected upon it's request.
UPS will send a tracking number by email. If you would like to track an existing order or arrange a hold at a UPS location,
please phone us at 800-472-7432 or email us at shipping@raindropad.com
Thank you for shopping with Raindrop Advertising.
REMINDER: IMPROPER BILLING ADDRESS VERIFICATION WILL FURTHER DELAY YOUR SHIPMENT
We use UPS to ship its products to you. International shipments are subject to local customs, duties and taxes. Please consult
with your local UPS office to understand the fees that may be due. ALL PACKAGES SHIPPED REQUIRE SIGNATURE UPON
DELIVERY. Raindrop Advertising e-commerce ordering system will automatically charge your credit card at the time you place
your order to insure funds. 30 Days Money Back Guarantee starts from point of purchase for all orders shipped within 2-3 days of
order placed. However, for backorder items even though you may be charged before your item ships, you do have a full 30 Day
Money Back Guarantee from the day you receive your item for all backorder items.
Shipping Option:
Regular 5-7 day shipping (depending on availability of product)
deliver time - bet 12:00-5:00pm
Priority Overnight (depending on availability of product) deliver time - bet 10:30-12:00pm Priority overnight does not apply to
some locations please check with UPS to see if your location is offered with this option.
Saturday Delivery deliver time - bet 12:00-4:30pm Does not apply to some locations please check with UPS to see if your
location is offered with this option.
First Overnight for (depending on availability of product) deliver time - bet 8:30-10:00am First overnight DOES NOT APPLY to
all locations please check with UPS.com to see if your location is offered with this option.
International Customer is responsible for DUTY/TAX upon delivery. Charges not met at the time of delivery will be charged
additional to customer at a later date.
Military Base Delivery This option is only for Military Base delivery ONLY. Address with APO AP, FP, AE, AA ONLY. Delivery
time could range from 1 to 3 weeks depending on your location.
If incorrect shipping option has been applied to the order placed adjustments on your shipping cost will be made accordingly.
(Please be advised US TERRITORY OUTSIDE of 50 states are considered International Shipping.)
All packages shipped from Raindrop are insured for the purchase price through transit. Once the package is signed for and
received, its contents are no longer insured. All shipments require a signature.
Availability of product or Holiday Season may delay shipping time. Please contact us at 800-472-7432 if you have a sensitive
delivery time for the gift.
Customers request for re-routing services are subjected to additional $10.00-15.00 charge, that will be reflected upon it's request.
UPS will send a tracking number by email. If you would like to track an existing order or arrange a hold at a UPS location,
please phone us at 800-472-7432 or email us at shipping@raindropad.com
Thank you for shopping with Raindrop Advertising.
REMINDER: IMPROPER BILLING ADDRESS VERIFICATION WILL FURTHER DELAY YOUR SHIPMENT
We are a golf ball manufacturing, imprinting and reconditioning company
located in Loudonville, Ohio. We have the capacity to manufacture over
1,000,000 dozen golf balls each year and we are the leading golf ball
reconditioning company in the U.S. Currently, we supply over 60% of the mini
golf market and offer a wide variety of golf balls including colored golf balls,
novelty golf balls and range balls. We offer professional custom printing. We are
the original creators and only producers of nearly all full wrap novelty designs
available today. We have been supplying the golf industry since the mid 1980's.
located in Loudonville, Ohio. We have the capacity to manufacture over
1,000,000 dozen golf balls each year and we are the leading golf ball
reconditioning company in the U.S. Currently, we supply over 60% of the mini
golf market and offer a wide variety of golf balls including colored golf balls,
novelty golf balls and range balls. We offer professional custom printing. We are
the original creators and only producers of nearly all full wrap novelty designs
available today. We have been supplying the golf industry since the mid 1980's.
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